Make the requirement specific
For terminal introductions, define product, capacity, location, window and movements. For supplier introductions, define product specification, quantity, delivery requirements and the commercial role of each party.
Keep the relationships clear
An introduction connects parties for assessment; it does not certify a supplier, guarantee performance or reserve storage. The counterparties remain responsible for confirming the applicable commercial arrangement.
Agree the commercial basis
Any advisory, introduction or referral fee and relevant relationship should be disclosed and agreed before the related service begins.

